TOLULOPE YEMI-ADEYEMO

• To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions. • To explain, promote and sell a range of appropriate product offerings and solutions that meet the financial needs of small business customers. • Contact customers via telephone calls and physical marketing visits. • Timely resolution of customer complaints and issues.

• Act on behalf of and perform distribution operations, customer service, human resources, administration, and sales as assigned by the branch manager. • Analyze and screen applications for credit based on the bank’s credit risk procedures. • Initiate and carry out recovery action on non-performing loans. • Compile and maintain a comprehensive data base of new and existing relationships. • Discover and manage assigned credit portfolio and monitor quality of existing credit relationships. • Participate in regional meetings. • Prepare monthly activity and performance report reports for management review. • Contact customers via telephone calls and physical marketing visits. • Assist customers in account opening process. • Contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in the commercial sector. • Ensure timely resolution of customer complaints. • Identify customer BSTP needs. • Networking to improve the presence and reputation of the bank • Staying abreast of competing markets and provide reports on market movement and penetration to the management