Sara Esther Vazquez

Sara Esther Vazquez

1518 Unit B- Danforth Ave., Toronto On. | (437) 673 4783 | saraesther13@hotmail.com | LinkedIn Profile

Office Manager / Executive Assistant

Results-oriented professional with wide-ranging experience overseeing business operations and administrative functions across diverse domains to drive improved corporate performance.

Expertise in the coordination, planning, and execution of complex daily operational support for CEOs and Executive level staff. Great customer service. Repeated success in scheduling, meeting coordination, calendar management, travel arrangements, budgeting, project administration, and records maintenance, while ensuring adherence to organizational procedures and policies to provide outstanding productivity and performance. Earning consistent recognition by staff and peers for unparalleled interpersonal and communication talents as well as exceptionally positive and uplifting demeanour. Earned a reputation as a self-directed professional with excellent communication, analytical, and management skills.

CORE PROFICIENCIES
Customer Service | Database Systems |Expense Control | Reporting & Information Processing | Travel Management

Staffing & Performance Monitoring | Process Improvement | Relationship Building | Problem Resolution | Team Leadership

Certifications
Project Benefits | Project Portfolio Foundations

Business Management | Bilingual Executive Secretary

Proficiency in Teaching English as A Second Language (ESL)

PROFESSIONAL EXPERIENCE
Muegano Ediciones, Mexico City                                                                                                             Aug 2021 to Nov 2022
Administrative Coordinator

Provide expert-level administrative assistance to senior management in executing business policies, managing multiple projects, and bridging communication gaps among staff members and senior leadership team to ensure the smooth running of business operations. Oversee corporate inventory level and place purchase orders to relevant suppliers to attain quality products at reasonable prices. Maintain corporate website with new information and business offerings, while updating the business database with account information. Prepare comprehensive business reports comprising project status, client billing, and staff performance that enable senior management to make data-driven business decisions. Interact and coordinate with commercial clients and review account status monthly to enhance customer satisfaction and retention.

Selected Accomplishments:

§  Optimized business operations by automating client correspondence, record tracking, and data communications.

§  Streamlined all the client’s billing and payment-related functions by working closely with the finance department.

§  Minimized human errors by managing a manual and computerized information filing system.

The American School Foundation, Mexico City                                                                                  Jun 2014 to Jun 2021 Office Administrator
Directed overall office management functions, such as creating business plans, scheduling appointments, monitoring office inventory, and tracking business productivity to meet desired productivity targets. Collaborated with the HR department to maintain the staff directory and company’s policy handbook to secure efficiency and compliance with company policies. Experience in problem-solving issues with teachers and coworkers. Crafted comprehensive business reports and interactive presentations using Microsoft Office software for senior management. Responded to multi-line phone system along with coordinating with clients and stakeholders over email. Scheduled appointments for senior managers, prepared meeting materials, collected meeting minutes, and disseminated information about updated procedures. School’s Wellness Committee member.

Sara Esther Vazquez                                                                         | Page 2

Selected Accomplishments:

§  Augmented staff performance and business productivity by establishing workflow processes and improving existing processes.

Interactive School, Language Centre, Mexico City.                                                                          Apr 2013 to Jun 2014
Administrative Assistant & English Teacher

Managed multicultural classrooms and modified lessons to ensure success for students of all cultural backgrounds. Administered all the functions about students’ registration, files, and tuition payments, while establishing a corporative learning environment. Set daily learning goals, developed lesson plans, and transformed learning materials for senior executives.

Selected Accomplishments:

§  Enhanced students’ learning experience as well as facilitated the teaching-learning processes by procuring didactic material.

§  Evaluated individual progress by executing assessments and standardized tests.

McCann Worldgroup Mexico, Mexico City                                                                                       Mar 2010 to Apr 2013 Account Coordinator
Steered all the operations about international royalties along with coordinating with multiple, cross-cultural clients for business payments and promoting positive, working relations with key stakeholders at all levels.

Selected Accomplishments:

§  Optimized travel experience for international talent by organizing all the travel arrangements.

§  Accelerated business management functions by digitalizing client correspondence, record tracking, and data communications.

ADDITIONAL EXPERIENCE:
§  Account Executive | Olabuenaga Chemistri, Mexico City

§  Executive Assistant to Senior Account Director | Young & Rubicam, Mexico City

§  Executive Assistant to Senior Account Directors | McCann Worldgroup, Mexico City

EDUCATION & CREDENTIALS
Currently: Postgraduate degree in Project Management

Georgian at Ilac, Toronto

Certification: Business Management

International Career Institute, Toronto

M.D. Education Sciences Academic Institute, Mexico

Bachelor’s Degree in Early Childhood Education Mexican Ministry of Public Education, Mexico

Certification: Executive Bilingual Secretary Commercial School of Mexico, Mexico

TECHNICAL / SOFTWARE SKILLS:

Business Administrative System Software (SAP / ASPEL / AE) | Microsoft Office Suite

LANGUAGES:

Spanish (Native) | English (Fluent) | French (Beginner)