Oluwakemi Grace Abass

Customer Engagement Representative.
Canada
Download CV

About Candidate

A self-motivated and resourceful team player with diverse experience in Banking Operations and Management. My over 15 years’ experience in the Financial sector of the economy has exposed me to various banks and their different leadership and operational strategies and styles. This has also given me a broader overview of bank regulations with emphasis on commercial banks as well as CBN regulations. Oluwakemi is very analytical, sometime critical and also enjoy traveling and socializing. Seeking a senior banking position in a challenging but rewarding organization, bringing proven ability to effectively handle customer complaints and transactions.

Location

Education

C

Certificate of Achievement

2021
In-TAC, Ottawa, ON

Navigating the Canadian Workplace for Accounting Professionals

M

Master of Science in Development Economics

2009
University of Port Harcourt, Rivers, Nigeria
B

Bachelor of Science (Ed) in Economics

2002
University of Ilorin, Kwara, Nigeria

Skills

Profound knowledge of Banking Policies and Procedures, Operations functions, and system.
80%
Good Analytical, Leadership and Presentation skills
90%
Excellent Customer Service Orientation, Time Management and Organizational Skills.
90%
Sound Interpersonal, Verbal and Written Communications Skills
80%
Basic knowledge of Accounting Principles and in-depth knowledge of cash and teller function
95%
Proficient with Microsoft Excel, Word, and PowerPoint
60%
Detail oriented and Problem-solving skills
85%
Basic Knowledge of QuickBooks Desktop
30%

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