Adnan Cemil Muftuoglu
About Candidate
I am an international student, studying abroad since 2016 in Canada, the United States and Turkey through high school and University.
Currently studying in Canada, graduating in Spring 2023 with a double major in Political Science and Governance, Leadership and Ethics at the University of Western Ontario. My professional interests are Communication, Consulting, sales operations, as well as start-ups, entrepreneurship, and international trade.
Throughout my studies, I’ve also held multiple roles with Ce-Ce Tourism LTD, including finance as treasurer to manage assets, liabilities, cash flow and the financial plan; and marketing, where I conducted market analysis, established and implemented the marketing plan covering all major channels: website, social media platforms and design brochures and associated licensing and vendor negotiations. During the pandemic, I also had a lead role in customer service to reorganize planned travel in line with evolving rules and restrictions.
In my free time, I like travelling, swimming, hiking and reading books. Also, I have been playing piano since I was seven.
Location
Education
Undergraduate Degree
Double Major in Political Science and GLE (Governance, Leadership and Ethics)
Work & Experience
Event Stff
- Responsible for providing a safe and enjoyable event for the athletes and spectators while ensuring our venues - Reporting to the Event Manager and Gameday coordinators and working all Sports Games and other scheduled special events - Collaborate with over 40 people and demonstrated strong teamwork and distribution of tasks - Led a staff group responsible for managing the accreditation and ticketing of an average of 10,000 spectators at the Vanier Cup 2022
Travel Agent
• Held roles in multiple divisions, including customer service, marketing, and accounting. • Coordinated across marketing and accounting divisions to mitigate risks in adapting to the company's digital transition. Q3 2022 profit increased by 34%, the highest number since the pandemic. • Currently working in the marketing department, helping to manage the website and social media platforms and design brochures. Reached more than 5,000 new customers worldwide and decreased Customer Acquisition Costs by 18% while increasing follower count by 9.3% since 2020. • Demonstrated strong customer service by being friendly and approachable with clients, communicating clearly and listening carefully to ascertain their desires for their ideal vacations, and creating personalized holiday tours for them, resulting in satisfied customers and repeat business. • Planned and guided tours during the summer months over 20 groups of 5-30 people who came from different countries during their visit to the city and coordinated their experience with the accommodation and places they visited. Provided solutions to issues including challenges with Covid protocols, stranded customers, cancelled or changed flights, and standard travel preferences.
