Nargis Bano
About Candidate
- A certified Agile Practitioner excelled in supporting end-to-end critical projects and developments of new initiatives in collaboration with senior executives.
- Trained in Organization Change Management equivalent to PROSCI certification.
- Proficient in drawing insights and recommendations from unstructured data to address project problems.
- Synthesized in providing end-to-end support to multiple stakeholders and Client relationships.
- Pursuing PMP certification program, a constant learner with a growth mindset.
Location
Education
Masters of Global Management
Relevant Coursework: Requirements Analysis, Project Operations and Management, Business Analysis, Change Management, Risk Management, Audit Assurance.Also an active student volunteer.• Successfully organized orientation sessions for the student council of Royal Roads University. • Member of student orientation programs at the University. • Associated for regular Quality Assurance testing for the websites of the Royal Roads University.
Work & Experience
Project Analyst Intern
Supporting in solving complex client project issues and focusing on requirement gathering resulting in defining project metrics. • Coordinate with multiple stakeholders and cross-functional teams to streamline project gaps and application systems utilized in the projects. • Identify functional gaps, make technical solution recommendations, and establish senior management in consultation with the business owners. • Critical part of process improvement, identify functional gaps, recommend and execute the technical solutions, resulting in successful project completions.
Business Analyst
Synthesized operational pipeline for cloud business with a team of 22, and 45% of them got promoted under my leadership. • Supported 10 stakeholders and 2 business transformations across various roles for IBM India, IBM Australia and IBM Singapore on a quarterly basis. • Accomplished Stakeholder satisfaction by collaborating closely with sales, marketing, and finance teams utilizing Net Promoter Scores. • Analyzed potential opportunities and maximized productivity by 10% through forecasted data resulting in a promotion.
Quality Assurance lead
Collaborated with 4 Account Managers to define requirement gathering and resolve project allocation issues. • Pioneered creating use cases and performed testing on QA and UAT environments for banking and financial projects. Improved quality parameters for user interfaces, solving 300+ quality and project inquiries weekly onshore CRM platforms including Jira, and Confluence. • Developed project plans utilizing the SDLC process, managing resources with the Project Manager.
